This Service Agreement
This Service Agreement is made for the purpose of confirming the engagement of Country Wide Care to provide supports, under the Participant’s National Disability Insurance Scheme (NDIS) plan.
Both Country Wide Care and the Participant agree that this Service Agreement is made in the spirit and context of the NDIS, which is a scheme that is built to support the independence, social and economic participation of person’s with a disability, and enable person’s choice and control in the pursuit of their goals, and in the planning and delivery of their supports.
The Provider agrees to provide the Participant Plan Management services for the duration of the Service Agreement’s start and finish dates:
Please see below for details of these supports.
If you would like to cancel your services with Country Wide Care at any time, please provide in writing your request to cancel. We will process your cancellation within 7 business days.
Responsibilities of the Provider
The Provider agrees to:
Responsibility of the Participant and/or the Plan Nominee
The Participant or the Plan Nominee agrees to:
Country Wide Care will seek payment for the provision of services which Country Wide Care provide to the participant, from the NDIS.
Where the Participant has nominated Country Wide Care to manage the funding for the NDIS supports provided to them, Country Wide Care will receive invoices from the Participant’s nominated provider and provide Financial Intermediary services, according to the NDIS Terms of Business for Plan Management Providers.
Changes to this Service Agreement
If changes to the supports or their delivery are required, the Parties agree to discuss and review this Service Agreement. The Parties agree that any changes to this Service Agreement will be in writing, signed as approved and dated by both Parties.
Ending this Service Agreement
Should either Party wish to end this Service Agreement they must give one (1) week’s notice.
If either party seriously breaches this Service Agreement the requirement of notice will be waived.
Goods and Service Tax (GST)
For the purpose of GST legislation, the Parties confirm that:
This plan outlines how Country Wide Care will support you for the duration of this Service Agreement.
|Unit of Measure
|How the support will be provided
|Total Service Booking
|Plan Management and Financial Capacity Building – Set Up Costs
- Plan Manager
|A one-off (per plan) establishment fee for setting up of the financial management arrangements for managing of funding of supports.
|Plan Management - Financial Administration
- Plan Manager
|A monthly fee for the ongoing maintenance of the financial management arrangements for managing of funding of supports.
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If you are not happy with the way your complaint has been handled please contact the NDIS commission on 1800 035 544.
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